Privacy Policy

Last Updated: December 30, 2025

1. Introduction

Nostalgic Requests ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, Email, Phone number, Payment information (processed by Stripe), Profile information.
• Event Information: Event names, venues, and pricing.
• Transaction Information: Song requests, payment amounts, transaction history.

2.2 Information Collected Automatically

• Device Information: IP address, Browser type, Device type.
• Usage Information: Pages visited, Time spent, Click patterns.
• Cookies and Tracking: Session cookies, Analytics cookies.

2.3 Information from Third Parties

• Stripe: Payment and identity verification data.
• iTunes API: Song catalog information.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service.
• Process transactions and send related information.
• Send administrative notifications.
• Respond to inquiries and provide customer support.
• Comply with legal obligations.

4. How We Share Your Information

• Service Providers: Stripe (Payments), Supabase (Database), Vercel (Hosting), Twilio (SMS).
• Legal Requirements: To comply with court orders or protect rights.

We do NOT sell your personal information or share it for third-party advertising.

5. Data Security

We implement industry-standard security measures including 256-bit encryption. However, no method of transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data. Contact support@nostalgicrequests.com to exercise these rights.

7. Contact Us

For questions about this Privacy Policy, contact us at:

• Email: support@nostalgicrequests.com
• Address: Toronto, Ontario, Canada